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Our Values & Behaviors


We define Respect as respect of self and others, and the environment.

  • We treat others as we wish to be treated
  • We demonstrate fairness in our judgements and actions
  • We honor confidentiality and the physical space and belongings of others
  • We embrace everyone’s unique talents and honor diverse life and work styles
  • We accept different viewpoints, philosophies, physical ability, beliefs, and personality

We define Compassion as appreciation for, and a genuine concern about, the other person and the needs of other people.

  • We listen with an open heart and an open mind
  • We are thoughtful in our personal and corporate communication, taking time to think before speaking
  • We show consideration, empathy and kindness for one another
  • We strive to suspend judgement and to seek to understand perspectives and situations different from our own
  • We promote peace, nonviolence, and justice in all actions
  • We work to create a culture of harmony and belonging where everyone feels welcome

We define Professionalism as the knowledge, skill, quality, and attitude with which we provide services.

  • We do our work with love and commitment to a job well done
  • We bring a positive attitude and joy in our hearts to the work we do and the people we serve
  • We carry ourselves well and with confidence
  • We are reliable, punctual, helpful, and thorough
  • We demonstrate competence, as well as humility to continue to learn and grow
  • We address challenges quickly and creatively
  • We strive to stay focused on work rather than getting distracted by gossip
  • We manage personal stress and work to stay cool under pressure

We define Integrity as putting our values into action.

  • We do the right thing even when it is not popular or easy
  • We take responsibility and we keep our promises
  • We conduct ourselves in accordance with the highest standards
  • We are transparent, honest and ethical in all our interactions
  • We are clear in all communication so that we instill confidence and are known as trustworthy
  • We give and receive constructive feedback

We define Collaboration as working together for the sake of the whole organization and those we serve.

  • We help one another so that everyone is successful
  • We acknowledge and support one another’s gifts and talents
  • We appreciate and build each other up
  • We are present and available to one another
  • We respect each other’s time
  • We use humor appropriately to encourage and energize our work
  • We celebrate our lives and our work